WHAT CAN THE MEDICAL PROFESSION TEACH US ABOUT MANAGING CHANGE?
The process of unfreezing, moving and freezing is disruptive. We met Isabel Menzies Lyth when we were thinking about nurses’ experience of vicarious trauma . Writing after several decades working as a consultant advising on organisational change in the health service, she made a number of observations about the managing process of change in institutions . (The wisdom below is Isabel’s; the alliteration is mine). (1) Coping styles Whether